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Purely Shutters Delivery Information

COVID-19: Our UK warehouses are open and operating normally, with additional safety measures in place.
Please click here for our latest update on how we are safely carrying out in-home appointments in line with the latest government guidance and restrictions.

When will my order be ready for installation?

We know you’ll be keen to get your shutters installed as quickly as possible, however due to them being made-to-order at our overseas facility we are only able to provide an estimated timescale for arrival to our UK warehouse:

Current Lead Times (01/08/22 onwards)

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge12 – 14 weeks*
Express (Train) Delivery£42 per square metre10 – 12 weeks*

Lead Times (21/04/22 to 31/07/2022)

Delivery OptionDelivery ChargeEstimated Lead Time to UK
Standard DeliveryNo Charge10 – 12 weeks*
Express (Train) Delivery£42 per square metre8 – 10 weeks*

*These timescales are estimates and cannot be guaranteed. Allow 1-2 weeks extra for special shapes, custom colours, stained finishes and if requesting a drawing.

Once your order arrives with us, our team will be in contact to offer a prospective date for the installation with your Shutter Specialist.  Depending on your and their availability, this can be within a week or two of arrival.

What happens if my order is delayed?

If your delivery has been delayed due to an event outside of our direct control then we will do everything we can to ensure that it is installed at the earliest possible opportunity. However, as our lead times are only ever given as our ‘best estimate’ we are unable to provide a discount if your order arrives later than originally expected.

Since 2007

Helping our customers achieve Purely wonderful shutter designs since 2007.

Purely Quality

Shutters are an investment so we ensure the highest standards of craftsmanship and include a 5 year guarantee.

Local to you

Friendly surveyors that are local to you.

Expertly Fitted

Experienced and courteous carpenters that achieve the perfect finished install.