Professionally fitted and built to last
Buying shutters can be a big investment, which is why we offer a fully comprehensive 10-year guarantee* on all our products.
The warranty on your purchase starts on the day your shutters are fitted and, for a period of 36 months, we warrant that our workmanship and your shutters will be free from structural defects, warping, and significant paint or stain discolouration.
*Our ‘Shutterly Assured’ guarantee is an extended care package for your shutters. It covers the period from the third to the tenth anniversary of the fitting date, when we will repair or replace defective goods free of charge, subject to a £100 call-out fee. This is providing the goods have not been misused and excludes general wear and tear.
If you have a query regarding the warranty for your shutters or would like to make a claim under the guarantee, please contact our dedicated aftercare team on firstname.lastname@example.org quoting your order number and postcode.
Updated August 2023